1. Return Period

We accept returns within 30 days of the original purchase date. Items must be in their original condition, unused, and in the original packaging.

2. Return Process

To initiate a return:

• Contact our customer service team
• Provide your order number and reason for return
• Receive return authorization and shipping label
• Ship the item back to us

3. Refund Processing

Once we receive your return:

• We will inspect the returned item within 3-5 business days
• If approved, refund will be processed within 5-10 business days
• Refund will be issued to the original payment method
• You will receive an email confirmation

4. Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect. In such cases, we will provide a prepaid return label.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

6. Contact Us

For questions about returns or refunds, please contact us:

Email: returns@weezygo.com
Address: 5900 Balcones Drive STE 10, Austin, TX 78731, United States

7. Policy Updates

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

Last Updated: 6/20/2025